Dk

Your home for all things me.

DAVID KRAFT

I’m a human-centered, technical leader focused on creating great products & exceptional user experiences. I’m skilled in leading operations & software teams, focusing on efficient process & strong collaboration.

If you’d like to know more, keep scrolling. If you’d like to connect, reach out via email or LinkedIn.

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SKILLS

LEADERSHIP

  • Directed teams of 10-15 contributors & mid-level managers
  • Managed skilled groups of creatives, project managers, & developers
  • Led agile development teams in SDLC

PRODUCT MGMT & ANALYSIS

  • Roadmap & backlog management
  • Business process design & gap analysis
  • Data & SQL reporting & analysis
  • Scrum Alliance Certified Product Owner & Scrum Master

IT SYSTEMS MANAGEMENT

  • 3X Certified Salesforce Administrator
  • Managed all software tools org-wide
  • Implemented software training plans for all departments

EXPERIENCE

Aperture Solutions Group – Federal & Financial Digital Transformation, Washington D.C.

SEPTEMBER 2023 – PRESENT – Product & Project Management, Business Analysis, & Salesforce Development

My focus at Aperture was to build new digital experiences & systems for the federal government & financial sector. My development & product management efforts leveraged Salesforce to build fully custom solutions, employing a team of advanced developers & analysts.

For the federal government, I focused heavily in the refugee management space, building operations & intelligence tools to help our government make better decisions to improve the lives of families from areas torn by war & strained by government oppression.

In the financial space, I focused on designing & developing solutions for a high-net worth, wealth management RIA. This project involved building custom workflow automation & designing robust data visualizations.

I played an active role in shaping the Digital Transformation department, defining our SDLC processes, serving as an Agile SME, & mentoring other staff members.


Brandpoint – Digital & PR Marketing Agency, Minnesota

Various titles including Operations Manager, Sr. Business Analyst, & Product Specialist – SEPTEMBER 2015 – SEPTEMBER 2023

I managed all of our custom software including a homegrown ERP, project management tool, & client facing portals. I also managed our Salesforce implementation & other 3rd party platforms to support sales, marketing, & finance teams.

I directed a multidisciplinary department of creatives & project managers to deliver all agency services & manage day-to-day operations. This team included 10 to 15 individual contributors & managers, for which I was solely responsible.

I developed & enforced clear agile processes & led a team of advanced developers to improve our custom software landscape. This included development of product roadmaps & ensuring features were delivered to internal & external users with comprehensive communication.

I consistently managed our operations team to efficient delivery measured by time/budget, & reported to leadership on monthly revenue recognition for our provided services, hitting our financial plans.


OmniView – SaaS HR Platforms, Minnesota

APRIL 2014 – SEPTEMBER 2015 – Sales, Marketing, & System/CRM Administration

I served as the lead CRM admin using SugarCRM to design sales processes, run reports, track sales pipeline, & create email marketing campaigns.

I managed marketing projects with the CEO and sales leaders to support sales staff & drive brand awareness.

I created & sent custom HTML emails to represent our suite of SaaS products.

Identified prospects & qualified potential buyers, setting up demos and nurturing deals through an opportunity pipeline.